If something on the site is wrong, or you're unhappy with how your request was handled, send the details through the contact form: the page involved, what happened and how you'd like it put right. If you want your stored request deleted, say so and it will be removed.

This site does no roofing work and can't settle disputes over price, workmanship or warranties. Complaints about a roofer's business practices go to the Missouri Attorney General's consumer protection office. You're welcome to tell this site as well.

Questions about how an insurer is handling a claim go to the Missouri Department of Commerce and Insurance. Permit questions for a house inside Kansas City go to the City's Permits Division, and for a nearby town, to that town's own building office.

Keep your contract, receipts, photos and any written promises in one place. They help whichever office looks into the matter.